Frequently Asked Questions

We do not accept or bill insurance, and we are not a participating provider in Medicaid or Medicare. Upon request, we can provide you with a copy of the superbill which you can submit to your insurance company for possible reimbursement for out-of-network service. We recommend contacting your health insurance about your out-of-network benefits. Functional Medicine consultation services may or may not be covered by your insurance plan.  

Many patients use their flex plan or HSA account to pay for services. However, we recommend contacting your FSA/HSA company/carrier for more information on how you can use these funds.

Dr. Samara explains the reasons why insurance does not fit into our functional medicine clinic.

This depends on whether the lab accepts your insurance. It is your responsibility to contact the lab if you have any questions regarding insurance. Some lab companies will directly bill your insurance, and you may or may not be responsible for those fees, while others may provide you with an invoice to submit to your insurance. Most conventional labs are covered by insurance such as thyroid testing (TSH), CBC, CMP, vitamin D, iron levels, glucose, and cholesterol panel. 

Functional lab tests are cutting edge and were designed to shed more light on the aspect of healing. These tests are important because they provide in-depth information that allow Dr. Samara to uncover your root cause of your health issues. Please note that functional lab testing is an integral part of our process to uncover the root cause of your health issues. Without these tests, we are guessing at best. If you are searching for answers as to why you feel the way you do, we believe in testing– not guessing. If you are on a limited budget, then there are still options available and testing can be scaled back. 

Expect to spend 2 hours at the office for your initial consultation, including check-in/check-out time. You will spend 1.5 hours face-to-face with Dr. Samara. The consultation fee includes time spent before your visit that Dr. Samara needs in order to review past lab results, paperwork, and intake forms. Your follow-up visits may be face-to-face, telemedicine, or by phone and usually will last 60 minutes depending on complexity and time to review lab work. 

The consultation fee includes time spent before your visit that Dr. Samara needs in order to review past lab results, paperwork, and intake forms.

For new patients, a partial payment of the new patient consultation will be collected upon scheduling your first appointment. The remaining balance will be charged on the date of service of the new patient consultation. 

Because we provide time and individualized attention to all our appointments, we do not overbook our schedule. Our appointments are much longer than standard office visits and cancellations significantly affect our clinic. Therefore, there is a 72-hour cancellation policy. You may reschedule or cancel your appointment by messaging us in the patient portal or calling our office. If calling after hours, please leave a message with your name, date of birth, call back number, and date of your scheduled appointment. If you have 3 cancellations without proper notification or no-shows, you will be considered being discharged from our practice. As we value your time and commitment, we expect you to consider our time valuable as well.  

New Patient Consultations: Your partial deposit will not be refunded if you cancel your initial consultation in less than 72 hours or are a no-show. If you provide at least 72 hours’ notice, then your deposit will be applied to your rescheduled appointment or refunded (upon request only).

Follow-Up Appointments: You will be charged a fee of $75 for cancellations less than 72 hours as well as no-shows. 

Payment in full is expected at the time of service. If you have any questions, please talk to office staff prior to your appointment.

Our office accepts cash, checks, credit cards (MasterCard, Visa, Discover, American Express), FSA, HSA, or CareCredit for consultation services. When scheduling your initial consultation, a partial payment of the new patient consultation will be collected. On the day of your scheduled appointment, all charges will be itemized and reviewed with you. Payment in full is due on the day of service provided. Follow-up consultations will be billed to your credit card on file in our office unless you have provided a different payment method and instructions prior to your appointment. 

You may apply online with CareCredit.com to found out if qualify for financial services. Click below.

CareCredit